Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Krystle Del Bosque

Krystle Del Bosque

May 16, 2025

5  out of  5
rating by Krystle Del Bosque
"Mr. Elizalde was very friendly and knowledgeable. I would definitely recommend to family and friends."
Profile photo of S Warrior

S Warrior

May 16, 2025

5  out of  5
rating by S Warrior
"We've been w them for more than 10 years now. They answer phone calls promptly, very patient even when paying a few days late. They also assisted us setting up the Safe Drive beacons for each vehicle. Overall, satisfaction guaranteed by the staff. We totally recommend them for your insurance needs!!"
Profile photo of Arturo Gutierrez

Arturo Gutierrez

May 14, 2025

5  out of  5
rating by Arturo Gutierrez
"Excellent service! Recommend this insurance office!"
We responded:
"Your review is greatly appreciated! Thanks for taking the time to recommend our office & team!! Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas"
Profile photo of la baby

la baby

May 13, 2025

5  out of  5
rating by la baby
"Great service, very knowledgeable staff, my questions get answered and provide the best options. Thank you Nereida for your help."
We responded:
"We appreciate your 5 star review! Our team trains very hard to always make sure we're providing the best service possible. Thank you for trusting us with your business!! Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas"
Profile photo of maggie rivas

maggie rivas

May 7, 2025

5  out of  5
rating by maggie rivas
"I was helped out by Samantha and I absolutely loved the customer service and help that she provided me. She was quick to follow up, kept me updated, and saw if I needed help in any other regard. I would recommend Samantha from StateFarm to any and all of my family or friends."
We responded:
"Maggie, we appreciate you taking the time to leave our team a 5 star review and for recognizing Samantha. Providing great service is something we take seriously and are always happy when our customers have a great experience with the team. We appreciate you trusting us with your business! Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas"
Profile photo of Erica Lopez

Erica Lopez

May 5, 2025

5  out of  5
rating by Erica Lopez
"Muy amables y te ayudan bastante con tu póliza !"
We responded:
"Gracias por tomarse el tiempo para reconocer a nuestro equipo! Trabajamos y nos capacitamos arduamente para brindarles siempre las mejores opciones. Gracias por confiar en nosotros!! Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas"
Profile photo of Cindy Time

Cindy Time

May 1, 2025

5  out of  5
rating by Cindy Time
"Alyssa did awesome job and work effectively and efficiently. We appreciate her time and efforts."
We responded:
"Cindy, we appreciate your kind comments regarding Alyssa! She works really hard to make sure our customers are always taken care of. Great customer service is always our expectation. Thank you again for trusting us with your business! Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas"
Profile photo of Victor Morales

Victor Morales

April 26, 2025

5  out of  5
rating by Victor Morales
"She explained everything with detail. Very professional and understanding. Excellent customer service"
We responded:
"Victor, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family! Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas"
Profile photo of Mary Ruiz

Mary Ruiz

April 25, 2025

5  out of  5
rating by Mary Ruiz
"The best staff! Samantha is always friendly and State Farm is the best insurance in town! They always take care of me."
We responded:
"We appreciate you taking the time to leave the team a 5 star review! Sam goes above & beyond to help all our customers and is really good @ what she does. Thank you for trusting us with your business! Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas"
Profile photo of Marlene Garcia

Marlene Garcia

April 23, 2025

5  out of  5
rating by Marlene Garcia
"Great customer service! Thank you Nereida for helping us with assistance and going above and beyond! Front office staff is extremely professional and great with communication! No wonder they have the ratings they have I love having them as my agents! Definitely recommend!"
We responded:
"Marlene, We greatly appreciate you taking the time to recognize our team! The trust you place in us isn't something we take lightly so we train every day to make sure the entire team can take care of whatever you may need. Robert Elizalde - State Farm Insurance Agent - Edinburg,Tx"
Profile photo of Felipe Castro

Felipe Castro

April 16, 2025

5  out of  5
rating by Felipe Castro
"Great experience! Enjoyed the office atmosphere and the way policies explained."
We responded:
"Thanks for taking the time to leave our team a 5 star review Mr. Castro! We take great pride in providing the best customer service in Texas! Robert Elizalde - State Farm Insurance Agent, Edinburg, TX"
Profile photo of Esthela Arispe

Esthela Arispe

April 14, 2025

5  out of  5
rating by Esthela Arispe
"ROSIE WAS GREAT WITH CUSTOMER SERVICE AND GAVE ME A REASONABLE PRICE. I RECOMEND 10/10."
We responded:
"Esthela, Thank you for taking the time to recognize Rosie as well as leave our office a 5 star review! Our teams work and train hard to always make sure we're providing you with all the discounts you qualify for. Nothing makes us happier than satisfied customers. Thank you for your business!! Robert Elizalde State Farm Insurance Agent, Edinburg TX"
Profile photo of Michael Zellers

Michael Zellers

April 7, 2025

5  out of  5
rating by Michael Zellers
"Their staff is always there to help me out. I would highly recommend them to everyone."
We responded:
"Mr. Zellers, thank you for taking the time to leave our team a 5 Star review. We greatly appreciate your business! Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas"
Profile photo of Jorge Guerrero

Jorge Guerrero

April 4, 2025

5  out of  5
rating by Jorge Guerrero
"Samantha thanks for your time very helpful"
We responded:
"Jorge, we appreciate you recognizing samantha. She works very hard to always provide the best service to our customers. We don't exist without great customers such as yourself. thank you! Robert Elizalde State Farm Insurance Agent, Edinburg TX"
Profile photo of Juan carlos Barajas

Juan carlos Barajas

April 2, 2025

5  out of  5
rating by Juan carlos Barajas
"Very helpful and detail about car insurance"
We responded:
"Mr. Barajas, nothing makes us happier than to hear that our team is doing a great job. we train very hard to make sure we give your the best service around. thank you for trusting us with your business. Robert Elizalde State Farm Insurance Agent, Edinburg TX"
Profile photo of Fred Hicks

Fred Hicks

March 30, 2025

5  out of  5
rating by Fred Hicks
"Prompt service Friendly staff Always ready to help"
We responded:
"Mr. Hicks, Nothing makes us happier than when our customers recognize our team for making your experience with our office a good one. Thank you for entrusting us with your business! Robert Elizalde State Farm Insurance Agent, Edinburg TX"
Profile photo of Shuxia Li

Shuxia Li

March 19, 2025

5  out of  5
rating by Shuxia Li
"Thank you Samantha"
We responded:
"Thank you so much for taking the time to leave our team the 5 star review!! Robert Elizalde - State Farm Insurance Agent - Edinburg,Tx"
Profile photo of Iris Gonzalez

Iris Gonzalez

March 14, 2025

5  out of  5
rating by Iris Gonzalez
"I recently had the pleasure of working with Robert Elizalde- State Farm Insurance, and I must say, their service exceeded my expectations. From the moment I reached out to inquire via phone about car insurance, the process was stress-free. Nathan, went above and beyond to assist me and answer all my questions. His professionalism, patience, and in-depth knowledge made all the difference. He took the time to explain all of my options, ensuring I understood every detail, and helped me find the perfect coverage for my vehicle. If you're considering State Farm, I highly recommend reaching out to Nathan. He is beyond knowledgeable and will take great care of you."
We responded:
"We appreciate you taking the time to leave us the 5 star review and highlighting Nathan! Nothing makes us happier than to know that our customers expectations are not only met, but exceeded! We've always trained our teams to focus on educating the customer and listening to what's important to them. We're glad you got to experience that. Thank you for trusting us with your business!! Robert Elizalde - State Farm Insurance Agent, Edinburg, TX"
Profile photo of Emma Guajardo

Emma Guajardo

March 13, 2025

5  out of  5
rating by Emma Guajardo
"We loved the customer service and the price for our coverages! Thank you! Alyssa was such a great help!"
We responded:
"Emma, nothing makes us happier than to hear our customers are happy with our team as well as the service you were provided. Thank you for your business! Robert Elizalde - State Farm Insurance Agent - Edinburg,Tx"
Profile photo of danny juarez

danny juarez

March 11, 2025

5  out of  5
rating by danny juarez
"Samantha was very helpful, great service"
We responded:
"Danny, We're pleased you were happy with our team, especially Samantha. Providing you with the best service possible is something we take very seriously. we appreciate you! Robert Elizalde State Farm Insurance Agent, Edinburg TX"
Profile photo of Angelica Sepulveda

Angelica Sepulveda

March 7, 2025

5  out of  5
rating by Angelica Sepulveda
"Samantha está muy bien preparada para su trabajo y es muy amable !"
We responded:
"Gracias por tomarte el tiempo para dejarle a Samantha una resena de 5 estrellas! Te lo agradecemos!! Robert Elizalde State Farm Insurance Agent, Edinburg TX"
Profile photo of Rekt

Rekt

March 7, 2025

5  out of  5
rating by Rekt
"Thanks sam for helping me save"
We responded:
"We are always here for whatever you may need! Thanks for recognizing Sam and for the 5 star review! Robert Elizalde State Farm Insurance Agent, Edinburg TX"
Profile photo of Roxann Lucio

Roxann Lucio

March 6, 2025

5  out of  5
rating by Roxann Lucio
"The agent Tony was great! I had to cut it short but the explanation of my policy was provided with such professionalism."
We responded:
"Thank you Roxann for recognizing Tony and leaving our team a 5 star review. We appreciate your business and are here for anything you may need!! Robert Elizalde State Farm Insurance Agent, Edinburg TX"
Profile photo of Luis Arreola

Luis Arreola

March 6, 2025

5  out of  5
rating by Luis Arreola
"Sam was helpful, great service"
We responded:
"Thanks for recognizing Samantha, Luis!! we appreciate the 5 star review! Robert Elizalde State Farm Insurance Agent, Edinburg TX"
Profile photo of Esteban Gonzalez

Esteban Gonzalez

March 5, 2025

5  out of  5
rating by Esteban Gonzalez
"Thank you Samantha!!!"
We responded:
"We appreciate your 5 star review! Thank you! Robert Elizalde State Farm Insurance Agent, Edinburg TX"