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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Claudia Espinoza

November 19, 2024

5  out of  5
rating by Claudia Espinoza
"Excellent, friendly service by Tony with Robert Elizalde my State Farm agent for over 15 years!!"
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Enedina Garza

November 19, 2024

5  out of  5
rating by Enedina Garza
"Muy buen servicio y la mejor atención siempre."
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Te Bee

November 16, 2024

5  out of  5
rating by Te Bee
"I'm thrilled with the Elizalde Agency and the excellent customer service they provide. Just changed insurance carriers and they (Stephanie) made the process seamless. Robert also stepped in to make sure I was 100% satisfied. I am! Didn't know what I'd been missing and I'm glad I made the change. Way to go..."
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Daryoush Mirzaei

November 15, 2024

5  out of  5
rating by Daryoush Mirzaei
"The service was very professional and effective."
We responded:
"Thank you, Daryoush, for your 5-star review! We are pleased that you found our service professional and effective. Our team is dedicated to providing top-notch assistance, and we're grateful for your positive feedback. If you ever need further assistance, feel free to reach out. Robert Elizalde - State Farm Insurance Agent, Edinburg, TX"
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Cynthia Salazar

November 15, 2024

5  out of  5
rating by Cynthia Salazar
"State Farm was so helpful and Nereida is so knowledgeable in her job. I would definitely give them a five star review"
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Lynn Helmers

November 11, 2024

5  out of  5
rating by Lynn Helmers
"easy without having to go into office - great service - geat office - great staff - etc thank u"
We responded:
"Lynn, thank you for the five-stars! We greatly appreciate your business. Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas"
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aurelia flores

August 16, 2024

5  out of  5
rating by aurelia flores
"Nereida was so helpful with everything I asked her. She answered all the questions I had. Nereida assure me that I was covered on both auto and home."
We responded:
"Hi Aurelia, Thanks for your review! I'm glad Nereida could help with your questions and ensure you're covered for both auto and home. If you need anything else, we're here for you. - Robert Elizalde - State Farm Insurance Agent, Edinburg, TX"
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Sevanna Vasquez

July 10, 2024

5  out of  5
rating by Sevanna Vasquez
"The woman who helped me over the phone today was quick and polite! Great customer service 😁"
We responded:
" Thank you for taking the time to review our agency! Your feedback means the world to us! Robert Elizalde State Farm Insurance Agent, Edinburg TX"
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Amira Alayoobi

June 23, 2024

5  out of  5
rating by Amira Alayoobi
"Very nice and extremely helpful people."
We responded:
"Amira, we're pleased to hear that you found our team to be very nice and extremely helpful! Providing exceptional service to our customers is our top priority, and we're grateful for your positive feedback. If you ever need assistance with your insurance needs, feel free to reach out to our office anytime! - Robert Elizalde - State Farm Insurance Agent, Edinburg, TX"
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Stanley Clark

June 7, 2024

5  out of  5
rating by Stanley Clark
"Great service. He and his office worked months to make certain a mistake was corrected. Thank you"
We responded:
"Stanley, thank you so much for taking the time to share your experience with our office!"
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Andrew

May 24, 2024

5  out of  5
rating by Andrew
"Thank you Nereida for clarification of my auto policy! She did all the paperwork to make sure that I got all of the discounts from insurance! It ended up that my policy premium was much lower than Progressive ! Also, the customer service is top notch since I transferred to this office from another agency office. I will absolutely do business with this office regarding any kind of insurances! Great customer service and very professional!! Thank you !"
We responded:
"Thank you, Andrew! We're so glad you're pleased with the clarification on your auto policy and the discounts provided. We're grateful for your kind words about Nereida's top-notch customer service and professionalism. Looking forward to assisting you with all your insurance needs in the future! - Robert Elizalde - State Farm Insurance Agent, Edinburg, TX"
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Ana Arias

May 8, 2024

5  out of  5
rating by Ana Arias
"Ms. Rivera was extremely friendly and provided all the information necessary to make the final decision to purchase the insurance for our vehicles. A great thank you! God bless."
We responded:
"We appreciate you recognizing Nereida and are happy your experience with our team was a great one. We train our team to help our great customers make the best insurance decision they can. We're proud to be your local State Farm Agency! Robert Elizalde State Farm Insurance Agent, Edinburg TX"
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Anevay Ibanez

May 6, 2024

5  out of  5
rating by Anevay Ibanez
"Elizabeth was so helpful with all my questions and took care of my needs."
We responded:
"We appreciate you recognizing Liz! She's one of the best! Nothing makes us happier than when our customers recognize our team. We strive for great customer service, each and every day! Robert Elizalde State Farm Insurance Agent, Edinburg TX"
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Bernice Rios

April 18, 2024

5  out of  5
rating by Bernice Rios
"Excellent services"
We responded:
"Your 5 star review is greatly appreciated!!"
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Alejandro Arias

April 16, 2024

5  out of  5
rating by Alejandro Arias
"Elizabeth was very helpful, made it easy for me to make the changes I needed, quick good service"
We responded:
"Thank you for the wonderful review, Alejandro! Elizabeth is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs. - Robert Elizalde - State Farm Insurance Agent"
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Abigail Morales

April 11, 2024

5  out of  5
rating by Abigail Morales
"Excellent and fast service!! Nereida was very patient and courteous!!"
We responded:
"We appreciate your business and you taking the time to recognize our team!! Thank you for the 5 Star review!! Robert Elizalde - State Farm Agent, Edinburg, Texas"
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Robert Elliott

March 27, 2024

5  out of  5
rating by Robert Elliott
"Robert Elizalde State Farm always goes above and beyond to help me. Representives are always willing to help and have a positive attitude. Keep up the great work!"
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J J

March 22, 2024

5  out of  5
rating by J J
"Elizabeth was wonderful! She was so polite and professional! ❤️"
We responded:
"Wow, thank you for the glowing review, J J! We are delighted to hear that Elizabeth provided you with such polite and professional service. - Robert Elizalde - State Farm Insurance Agent, Edinburg, TX"
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kiwi abaya

March 14, 2024

5  out of  5
rating by kiwi abaya
"Great Customer Service"
We responded:
"Thank you for the fantastic 5-star review! If you ever need assistance in the future or have any questions, feel free to reach out. We're here to help! - Robert Elizalde - State Farm Insurance Agent, Edinburg, TX"
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Osiel Moreno

March 14, 2024

5  out of  5
rating by Osiel Moreno
"Very friendly staff Amazing service Unbeatable pricing ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Osiel, we're thrilled to hear that you had such a positive experience with our team and found our pricing unbeatable! Thank you for taking the time to share your feedback and for choosing us for your insurance needs. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! Robert Elizalde - State Farm Insurance Agent, Edinburg, TX"
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Gerardo Rodriguez

March 14, 2024

5  out of  5
rating by Gerardo Rodriguez
"Amazing service and great price."
We responded:
"Gerardo, we are thrilled to hear that you found our service amazing and our prices great! Thank you for choosing us for your insurance needs. - Robert Elizalde - State Farm Insurance Agent, Edinburg, TX"
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Guillermo Nuñez

March 12, 2024

5  out of  5
rating by Guillermo Nuñez
"Prompt response to my request!!! Awesome service!!!"
We responded:
"Guillermo, thank you for the wonderful review! We are delighted to hear that your request was responded to promptly. Thank you for choosing us for your insurance needs.- Robert Elizalde - State Farm Insurance Agent, Edinburg, TX"
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Jesse Vela

March 12, 2024

5  out of  5
rating by Jesse Vela
"Great communication and service!"
We responded:
"Jesse, it was a pleasure assisting you. Your kind review is greatly appreciated, and we look forward to providing continue excellent service for your future insurance needs! Robert Elizalde - State Farm Insurance Agent, Edinburg, TX"
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Gloria Martinez

March 8, 2024

5  out of  5
rating by Gloria Martinez
"The lady on the phone was kind and considerate"
We responded:
"Gloria, we are thrilled to hear that you had a positive experience with our team. Providing kind and considerate service is a top priority for us, and we appreciate your feedback. Thank you for choosing us to assist you with your insurance needs. - Robert Elizalde - State Farm Insurance Agent, Edinburg, TX"
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David Sosa

March 5, 2024

5  out of  5
rating by David Sosa
"Personnel are very helpful and friendly. I'm happy with the Insurance company."
We responded:
"Thank you for the kind comments Mr. Sosa! We appreciate your business! Robert Elizalde - State Farm Insurance Agent, Edinburg, TX"