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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


February 6, 2023

5  out of  5 rating by OOFFRICKHECK
"It was a very professional setting the staff were very kind and attentive. Environment was clean nd welcoming, the staff were also very understanding and courteous. I was also very comfortable during my time there."

abigail villanueva

January 23, 2023

5  out of  5 rating by abigail villanueva
"Spoke with Mrs.Sanchez, great customer service."

Yolanda Cantu

January 17, 2023

5  out of  5 rating by Yolanda Cantu
"(Translated by Google) They serve you in the best way!!! (Original) Te atienden de la mejor manera!!!"

Rosie Rios

January 9, 2023

5  out of  5 rating by Rosie Rios
"Excellent and helpful staft."

Mark F

January 9, 2023

5  out of  5 rating by Mark F
"Great staff and insurance coverage been using for over 15 years"

Mark Dimas

January 5, 2023

5  out of  5 rating by Mark Dimas
"Excellent customer service. Katie was very helpful ! ☺"

cindy otero

January 4, 2023

5  out of  5 rating by cindy otero
"Called to get a quote for 3 vehicles and Katie provided an excellent customer service. Giving me a great policy for all vehicles with a reasonable price. Thank you so much Katie! God bless you!!"

Eneida Garcia

January 2, 2023

5  out of  5 rating by Eneida Garcia
"Excellent and wonderful service by Nereida..everytime I call she is the person to ask for ... Thanks again Nereida 🙂"

irene gutierrez

December 26, 2022

1  out of  5 rating by irene gutierrez
"From my personal Experience. WORST EVER! The person who assisted me, has NO CLUE what she is doing. It was like pulling teeth and I had to advise her what Texas mandates for liability insurance. ARE YOU KIDDING ME? It is was the most incompetent customer service I have dealt with. This office easily took my payment and I cancelled within 3 week due to their awful service. No second chances on this one."

Luz Nino

December 21, 2022

5  out of  5 rating by Luz Nino
"Excellent service."

James Komisar

December 21, 2022

5  out of  5 rating by James Komisar
"I usually hate calling an insurance office, often expecting a hassle. Calling the Elizalde agency is always a positive experience. The staff is pleasant and professional.Thank you."

Alexandra Perez

December 15, 2022

5  out of  5 rating by Alexandra Perez
"Very helpful and friendly. Answered all my questions and have had a great experience every single time."

Julieta Morales

December 15, 2022

5  out of  5 rating by Julieta Morales
"Katie provided great service. She was very patient and explained things very well."

Sonia Eli

December 14, 2022

5  out of  5 rating by Sonia Eli
"Whenever I need to make any changes to my policy, I always get great service. On my last visit to their office, Nereida was very patient and friendly…she took the time to figure out the “why” of the current changes on my statement. I certainly appreciate this kind of service. Two thumbs up! 👍🏼👍🏼"

Robert Garza

December 14, 2022

5  out of  5 rating by Robert Garza
"Very helpful , every time I need something done thru this office. Thank you."

Juan y Jessenia Mares

December 13, 2022

5  out of  5 rating by Juan y Jessenia Mares
"Great customer service experience!"

Veronica Mares

December 9, 2022

5  out of  5 rating by Veronica Mares
"Liz was very helpful and made replacing the vehicle on my policy a breeze."

Sunni Miller

December 9, 2022

5  out of  5 rating by Sunni Miller
"Robert Elizalde’s team is always their help when in need it. They’re quick and efficient."


December 9, 2022

5  out of  5 rating by Maria
"Excellent customer service."

Efrain Salinas

December 8, 2022

5  out of  5 rating by Efrain Salinas
"(Translated by Google) As always in the office of Mr. Robert Elizalde, great customer service and today was not the exception, very happy with the service and the information that was given to me today, I recommend everyone to stop by his office, they will be very well attended. (Original) Como siempre en la oficina de el Sr. Robert Elizalde una gran atencion al cliente y hoy no fue la esepcion , muy contento con el servicio y la informacion que hoy se me brindo, recomiendo a todos que pasen por su oficina seran muy bien atendidos."

Fabs N

December 7, 2022

5  out of  5 rating by Fabs N
"Great Customer Service! Helped me quickly and answered all my questions."

Aracely ZUNIGA

December 6, 2022

5  out of  5 rating by Aracely ZUNIGA
"Everyone there is always friendly whether we go in person or call, we have been with Robert Elizarde for many many years, we usually talk to Elizabeth or Nereida they r very friendly and helpful. Thankyou"

Vilma Trevino

December 5, 2022

5  out of  5 rating by Vilma Trevino
"Great, Quick and speedy customer service!"

Sevanna Vasquez

December 2, 2022

5  out of  5 rating by Sevanna Vasquez
"The lady who helped me over the phone today was quick and polite! Great customer service."

Lilia Sanchez

December 2, 2022

5  out of  5 rating by Lilia Sanchez